Terms of service
Welcome to VLNS!
By visiting our website or buying something from us, you're agreeing to follow our rules (Terms of Service). These apply to everyone — visitors, customers, and anyone using our site.
1. Using Our Store
You must be at least the age of majority in your area (or have permission from a parent/guardian).Don’t use our products for anything illegal.
Don’t try to harm the site (no viruses, hacks, etc.).
If you break the rules, we may stop your access.
2. General Rules
We can refuse service to anyone, anytime.
Content (except credit card info) might travel over different networks and can be adjusted to work on different devices.
You can't reuse anything from our site without permission.
3. Information Accuracy
We do our best, but some info on the site may not be 100% up-to-date or accurate.
Check other sources before making important decisions.
4. Prices & Services
Prices can change at any time without warning.
We can change or stop any service or product without notice.
5. Products
Some products are only available online and in limited quantities.
We do our best to show product colors and images accurately but can't guarantee your screen will match real life.
We may limit who can buy from us or how many items can be purchased.
Read our Refund Policy for returns and exchanges.
6. Orders & Account Info
We can cancel or limit orders — especially if they seem like bulk buying or resale.
Keep your info (like your email and address) up to date so we can reach you.
7. Third-Party Tools
Sometimes we link to tools or websites we don’t control. Use them at your own risk.
8. Third-Party Links
We might link to other websites. We're not responsible for their content or services.
9. User Submissions
If you send us ideas or feedback, we can use them freely (even commercially).
Don’t post anything harmful, illegal, or offensive.
10. Your Privacy
We protect your personal information. Read our Privacy Policy for full details.
11. Mistakes on Our Site
Sometimes we make errors in product descriptions, pricing, or availability. We can fix or cancel orders if needed.
12. Prohibited Uses
Don’t use our site for anything:
Illegal
Harmful or offensive
That violates laws or other people’s rights
That tries to hack, spam, or damage the site
13. No Guarantees
We don’t promise our site or services will be perfect or always available.
Use our site at your own risk.
14. Liability
We’re not responsible for any loss or damage related to using our site or products.
15. Legal Stuff
If one part of the Terms is unenforceable, the rest still apply.
These Terms are governed by the laws of Canada.
16. Updates
These Terms can change. Check this page regularly.
Using the site after changes means you accept them.
17. Contact Us
If you have questions, reach out to:
📧 admin@vlnscollective.com